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Hyatt associates bring the World of Hyatt program to life for our guests, from enrolling them to delivering the benefits. The Associate Rewards program is our way of saying thank you for all that you do for our guests.

Enroll

Enroll guests in World of Hyatt and receive 1 Associate Rewards point for each enrollment. 

Earn

Earn one Associate Reward point for every enrollment. Enrollments keep your Associate Rewards account active for 12 months.

Deposit

Associate Rewards points will be deposited. No waiting for a point threshold!

Redeem

Redeem your Associate Rewards points for rewards when the redemption window is open.

Who can earn?  

When can I redeem my Reward Points?

There are four redemption windows each year. Plan accordingly and keep an eye on the countdown clock.

FEBRUARY 15
TO
MARCH 1

MAY 15
TO
MAY 31

AUGUST 15
TO
AUGUST 31

NOVEMBER 15
TO
NOVEMBER 30

  1. World of Hyatt Associate Rewards is open to front desk & gallery hosts, hotel reservations, restaurant and outlet staff and spa associates at Hyatt hotels including: Park Hyatt, Grand Hyatt, Hyatt Regency, Hyatt, Alila, Andaz, Thompson, Dream, Hyatt Centric, Caption by Hyatt, The Unbound Collection by Hyatt, Destination by Hyatt, jdv by Hyatt, Hyatt Place, Hyatt House, Impression by Secrets, Hyatt Ziva, Hyatt Zilara, Zoetry, Secrets, Breathless, Dreams, Hyatt Vivid, Alua, Sunscape. UrCove by Hyatt, and Miraval brands.
  2. Eligible Hyatt associates earn one rewards point for each new member enrollment. Rewards points can be redeemed through the rewards catalog during four redemption windows throughout the calendar year.
  3. Each year associates must score 100% on the World of Hyatt Associate Quiz before they can redeem rewards points during any given redemption period.
  4. New eligible Hyatt associates will become active in the Associate Rewards program after their first World of Hyatt enrollment. These associates will receive a welcome email including the unique username and password to the Associate Rewards website.
  5. Once a Hyatt associate has activated their rewards account, they will earn one rewards point for every enrollment.
  6. Rewards points are deposited into associate accounts weekly, but only available to redeem during the designated redemption windows. Points will continue to accrue in associate accounts as long as they remain active in the program.
  7. To ensure you receive Associate Rewards communications directly to you via e-mail, make sure your most up-to-date and most frequently used e-mail address is in your profile.
  8. Should you transfer to a new position with Hyatt that no longer enrolls new World of Hyatt members, or you are no longer employed with Hyatt, your account will remain active for 12 months after the date of your last new enrollment to allow you to redeem any remaining rewards points in your account.
  9. Associate Rewards is fully paid for by World of Hyatt, and associates should never have to pay additional fees when placing an order. The only exceptions to this are when associates in the United States do not have sufficient points in their accounts to redeem for an award and they choose to supplement the redemption with a credit card. The other exception is when placing an order to be shipped to Alaska, Guam, Hawaii, Puerto Rico and the Virgin Islands. An additional shipping charge will be automatically applied to your order.
  10. Merchandise orders placed through Associate Rewards include shipping and handling. Shipping and handling includes: processing of the order, the weight of the item ordered and the distance it must be shipped to the associate.
  11. World of Hyatt reports the value of redemptions to the payroll department of each owned and managed Hyatt hotel. The value of the redemption may be added to your grossed up income on your paycheck, and World of Hyatt pays for any related payroll taxes incurred as a result of this gross up. For Hyatt hotels not owned and managed by Hyatt, the reporting of such income becomes the responsibility of the individual associate to report during annual taxes. Associates should contact their local payroll department or tax advisor for questions related to claiming income for rewards associated with Associate Rewards.

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